FAQs
- Current Campers
- Future Campers
- General FAQs
Current Campers & Families
Enrollment Questions
What dates is my child enrolled?
Find your child’s enrollment details in your parent portal:
- Log in: Parent Portal.
- Click Financial Management.
- Select the correct season and click View Statement.
How do I add a session?
- Visit the Parent Portal.
- Click Camper Application and add a session.
How do I drop a session?
Need to drop a session? Email us at mary@dreambigdaycamp.com or call 303-377-1805. Changes can’t be made through the portal.
How can I request my child’s friends in their group?
If you didn’t include friend requests during enrollment, email us at mary@dreambigdaycamp.com with your requests.
Camper Form Questions
Where do I find my camper forms?
Log in to your parent portal and head to the Forms/Documents section.
- Completed forms are marked in green.
- Outstanding forms are marked in red.
Do I need to fill out the medication form if my child doesn’t take medication?
Nope! Only fill it out if your child needs medication (even over-the-counter) during camp.
What if my child needs medication at camp?
Complete the Medication Administration Form in the parent portal and follow all instructions carefully.
⚠️ Please check that medications are not expired. This is required by state law.
Financial Questions
What’s the difference between an invoice and a statement?
- Invoice: Sent about a week before payment is due, showing your balance.
- Statement: A history of your financial transactions with us.
What are my payment options?
- Credit cards: 3.5% processing fee.
- Debit cards & eChecking: No fees.
- Paying in full: 1% discount.
When do discounts appear?
Discounts are reflected in your May statement.
Where can I find last year’s statement for tax purposes?
- Log in to the parent portal.
- Click Financial Management.
- Select the season and click View Statement to download it.
What is your tax EIN?
Our Tax EIN is 20-4094577—it’s also listed on every camp statement.
Remind me of your cancellation policy?
- 100% refunds on camp tuition until March 15.
- 50% refund until 1 month before your child’s start date.
- No refund within 1 month of the start date.
Cancellations may impact discounts, and illness refunds are case by case.
Future Campers & Families
Enrollment Questions
How do I enroll my child?
Click Enroll Now on our website to register through CampMinder. It takes just 60 seconds per camper!
- Use your child’s current grade, not their rising grade.
- Add friend requests in Step 3.
- You’ll get an email when forms are ready to complete.
Can I enroll for just one week?
Sure! While we design our programs to build over a 2 or 3-week cycle, weekly options are available for busy families. Enroll for one week and add more later if space allows.
What if my child doesn’t like it?
We pride ourselves on partnering with parents to work closely with them to ensure every camper thrives. There will be space to share any insights about your child with us so we can make camp a happy and successful experience.
Do you have a mini day option?
Yes! Mini days are perfect for Pre-K and K campers who still nap in the afternoon.
- Hours: 8:30 AM–12:30 PM (includes eating lunch with us).
Do you offer discounts?
Yes! Families with 3 or more children receive a 15% discount.
Yes! Campers who enroll for a full day of camp for the entire summer receive a 15% discount.
Yes! Military families receive a 15% discount.
Are scholarships available?
Yes, scholarships are offered based on financial need.
📅 Applications are due by April 1. Apply here.
Financial Questions
How does billing work?
- Standard: ⅓ tuition due at enrollment, ⅓ on March 1, and ⅓ on May 1.
- Monthly: Spread over 6 payments (eChecking only).
- Custom: Contact us to create a personal payment plan.
What’s your cancellation policy?
- 100% refunds on camp tuition until March 15.
- 50% refund until 1 month before your child’s start date.
- No refund within 1 month of the start date.
Cancellations may impact discounts, and illness refunds are case by case.
General FAQs
What do you do on really hot days?
No worries—we’ve got a plan:
Splash time to cool off.
Indoor activities to stay comfy.
We monitor the skies and adjust activities as needed.
What are your camper-to-staff ratios?
- Younger groups: 6 campers to 1 staff member.
- Older groups: 8 campers to 1 staff member.
How do I order a hot lunch?
Hungry? Culinary Masters Catering has you covered with delicious hot lunches for campers and staff!
👉 Order here.
This program is completely optional—order as many or as few lunches as you like. We’ll make sure your camper finds their lunch each day.
Are you a Jewish camp?
No, we’re nondenominational!
We’re proud to partner with the Denver Jewish Day School for our camp space. The campus is amazing:
- Tons of fields for outdoor fun.
- Air-conditioned rooms to beat the heat.
- A charming farmette with goats, chickens, and gardens.
- Secure, gated property near Cherry Creek Country Club.
Do you have extended care hours?
Yes!
- Before care: 7:30 AM–8:30 AM ($12/day).
- After care: 3:15 PM–6:00 PM ($30/day).
How do I sign up for Extended Care?
Need extra coverage? Sign up for Extended Care through your parent portal in the Forms/Documents section: Sign up here.
- Flexible options: choose as many or as few days as you need.
- If you see availability, you’re confirmed!
- Please cancel unused days to free up space for other families.
Can I bring a birthday snack for my child’s group?
Yes! Celebrate your camper’s big day with a group snack—just be sure to follow any allergy restrictions.
📞 Call us at 303-377-1805 to check for any group allergies.
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